Quandries

February 26, 2008

Little Me Fighting our Disposable Culture

Istock_000000903356xsmall_2 A few weeks ago I took my laptop to a major electronics chain for repair. The woman at the service desk suggested that I purchase a new AC adapter, see if it solved the problem and return it for a full refund if it didn't. Sounded easy enough.

It turned out not to be the AC adapter and I went back to the store to get my refund. With the adapter on the counter, my newly-found green conscious prompted me to ask the cashier what would happen to the perfectly good piece of electronics sitting before us.

"Just tell me it won't just end up in the trash, that it will be repackaged (it came in one of those plastic containers that you have to cut to get open) and re-sold--it's perfectly good," I studdered.

"It'll go back to the vender, and they'll throw it away," she spat.

So now what? Write a letter to the chain? Boycott the store? Suck it up and accept it? Anyone....?